Privacy Policy

1. Introduction

CourtDelta.com ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise process information about you in connection with our service, which allows users to monitor North Carolina court cases and receive notifications about case updates.

2. Information We Collect

2.1 Information You Provide Directly

• Account information (name, email address, phone number)
• Payment information for attorney subscription plans (processed by third-party payment processors)
• Court case numbers and legal information you enter
• Profile and billing preferences
• Communications with our support team
• Authentication credentials

2.2 Information Collected Automatically

• Google Analytics data (page views, user behavior, traffic patterns)
• Device information (IP address, browser type, operating system)
• Usage data (features accessed, time spent, interactions)
• Cookies and similar tracking technologies
• Session information

2.3 Information from Third Parties

• North Carolina court data (publicly available information)
• Payment processor information (for verified transactions)

3. How We Use Your Information

We use collected information for the following purposes:

• Providing and improving our service
• Sending court notifications and alerts
• Billing and subscription management
• Authentication and account security
• Analytics and service optimization (via Google Analytics)
• Responding to support requests
• Complying with legal obligations
• Preventing fraud and abuse
• Communicating important updates

4. Google Analytics

We use Google Analytics to track and analyze how users interact with our service. Google Analytics collects information such as:

• Pages visited and time spent
• User flow and navigation patterns
• Geographic location (at the country/region level)
• Device and browser information
• Traffic sources

Google Analytics may set cookies in your browser. For more information about how Google processes this data, visit: https://support.google.com/analytics/answer/6004245

You may opt out of Google Analytics by:

• Using the Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout

5. Data Storage and Security

5.1 Data Storage

• User account data is stored on secure servers
• Court case data is processed and stored to provide notifications
• Backups are maintained for service continuity
• Data may be stored in the United States or other locations

5.2 Security Measures

We implement industry-standard security measures including:

• Encryption in transit (SSL/TLS)
• Secure authentication
• Access controls and monitoring
• Regular security updates

However, no security system is completely impenetrable. We cannot guarantee absolute security.

6. Data Retention

• Active account data is retained while your account is active
• Court case monitoring data is retained for the duration of case monitoring
• Deleted accounts and associated data are retained for 90 days before permanent deletion
• Analytics data is retained for 12 months
• Legal obligations may require longer retention periods

7. Sharing Your Information

We do not sell your personal information. We may share information in the following circumstances:

• Service providers: With third parties who assist in providing our service (hosting, payment processing, analytics)
• Legal requirements: When required by law, court order, or government request
• Safety and fraud prevention: To protect against fraud, security threats, or illegal activity
• Business transfers: In the event of merger, acquisition, or sale of assets

8. Your Privacy Rights

Depending on your location, you may have rights including:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your information (subject to legal obligations)
• Portability: Receive your data in a portable format
• Opt-out: Opt out of certain data uses (e.g., analytics, marketing)

To exercise these rights, contact us at hello@courtdelta.com.

9. Children's Privacy

Our service is not intended for individuals under 13 years of age. We do not knowingly collect personal information from children. If we learn we have collected information from a child under 13, we will delete it promptly.

10. Third-Party Links and Services

Our service may contain links to third-party websites, including North Carolina court systems. We are not responsible for their privacy practices. We encourage you to review their privacy policies.

11. Public Data Disclosure

Court case information is obtained from public NC court records. Information you monitor or data associated with your account remains private except where required by law. Public court data available through our service remains subject to state public records laws.

12. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

• Right to know what information is collected
• Right to request deletion of personal information
• Right to opt-out of data sales (we do not sell data)
• Right to non-discrimination for exercising your rights

To submit a CCPA request, contact us at hello@courtdelta.com.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last Updated" date and posting the revised policy. Your continued use of our service after changes indicates acceptance of the updated policy.

14. Contact Us

For privacy inquiries or to exercise your privacy rights, contact us at:
Email: hello@courtdelta.com